Shipping policy

Shipping overview

Mojoh sells both in-stock products and pre-order products. Product availability and estimated shipping information are shown on the product page and during checkout.

In-stock products

In-stock products, including the Original Disc Golf Ryzer and available accessories and replacement parts, are generally processed within 1 to 3 business days. Processing times exclude weekends and holidays.

Ryzer Go pre-orders

Ryzer Go pre-orders are charged in full at checkout. The estimated shipping window is shown on the product page and order confirmation. Kickstarter backer rewards are scheduled to ship before website pre-orders. If the estimated timing changes, we will send an update to the email address on your order.

Orders with in-stock and pre-order items

Items in the same order may ship together or separately depending on availability. Any shipping charges are shown at checkout before you place your order. You will receive tracking information for each shipment.

Shipping rates and carriers

We currently ship with USPS and UPS. Available services, estimated transit times, and rates are calculated at checkout based on your order and destination. Transit estimates begin after the carrier receives the package and are not guaranteed delivery dates.

Tracking and delivery

When your order ships, we will email you tracking information. Please allow time for the carrier to scan the package. If tracking has not updated or your order appears delayed, contact us and we will help review the shipment.

Address changes

Email us as soon as possible if you need to change a shipping address. We cannot guarantee an address can be changed after an order begins processing or has shipped.

Returns and cancellations

For return eligibility, cancellations, and refunds, please review our Return and Refund Policy.

Questions

For shipping questions, email mojoh@mojohgear.com and include your order number if you have one.